Burkes Cycles are open under Alert Level 2 which allows us to operate in a way that is not too far removed from pre-Lockdown styles.
Visiting the Retail store?
Our operating hours are slightly different from normal;
- Monday - Friday 8:30am - 5:30pm
- Saturday 10:00am - 4:00pm
Entrance to the store will be in a controlled manner and if we are busy, you may need to wait until one of our staff members indicates you can enter.
Upon entry and exit, we encourage you to use the hand sanitiser provided, as this will allow us to assist you with good hand hygiene and minimise the transmission of infectious droplets.
Our store will have clearly displayed lines and markers to guide you on how to queue safely and at appropriate distances. We request that you follow any staff instructions, failure to comply may result in you being assisted from the store as we will not condone any unsafe practices.
A staff member will be available to assist with any questions you may have on sizing/colours/model etc. We will be able talk to you about the product or explain the features so you may not need to handle them. There are extra precautions we require you to take should you need to try an item on before purchasing.
Looking to get some repairs/modifications done to your bike/forks/seatpost etc?
If you're looking to get some repairs or modifications to your trusty steed or just want to give it a little overdue love, then read on.
Presently our workshop is overloaded with repair jobs - unfortunately we will not be able to accept any new booking enquiries until Monday 25th May. We suggest you get in touch with us after this date as we will have a better understanding of realistic deadlines by then. Any bikes already pre-booked or on-site will be serviced/repaired in the agreed manner and we will be in contact with you regarding uplifting your repair.
Prefer to avoid leaving the nest and happy to buy online or not local?
If you're looking to purchase an item from our retail store, you aren't local to the Kilbirnie area and you will be purchasing online then please read on.
For the duration of Alert Level 2 we will be continuing with our "Free Shipping" threshold at $75.00.
We would like to thank you for your continued valuable support and we hope this reduction in costs will help you out in some small way.
If you are unable to to meet the new $75.00 "Free Shipping" threshold our usual shipping rates will apply;
- $6 Wellington Region
- $10 Rest of North Island
- $12 South Island
Remember, at every alert level you should take measures to stay safe and well.
- Regularly disinfect surfaces
- Wash and dry your hands thoroughly and regularly
- Don’t touch your face
- Stay home if you are sick
- Get tested for COVID-19 if you have flu like symptoms – call your GP or Healthline
- Continue to seek primary medical care.
Once again we'd like to thank you for your continued support, stay safe - we got this.
The team @ Burkes Cycles.